automatic call distribution
What is automatic call distribution(ACD)? A call distribution requires when there are multiple incoming calls and each call needs to handle effectively. A typical example is a call center of …
VOIP
sip and tel uri
What is SIP and Tel URI? The URI full form means Universal Resource Identifier, a resource could be anything like a document, a record, etc. In this tutorial, we will …
What is fixed VoIP
What is Fixed VoIP and How a Fixed VoIP number works? What is fixed VoIP? VoIP stands for Voice over Internet Protocol. The new telephony enables people to make and …
itsp
What is ITSP? What do you need to become ITSP? ITSP is a company that provides telephony over VoIP connectivity, via IP phones, IP-PBX. ITSP stands for an Internet Telephony …
what is voip
Describing what is VoIP along with VoIP Network Components. What is VoIP? VoIP stands for Voice Over IP. It is a relatively new communication technology that enables making and receiving …
sip protocol fundamentals
SIP Protocol Fundamentals | SIP and VoIP SIP full form is Session Initiation Protocol. A signalling protocol, broadly used for establishing, connecting and disconnecting communication paths, sometimes voice or video calls over the …